Changelog

Product updates and new features, released regularly.

October 2026
  • Redesigned Settings — Settings now has a left menu on desktop and a list on phones, grouped into Business, Service, Kitchen, Guests and Hardware, with a search box that finds individual settings by name
  • Settings Save Bar — every settings page now saves through the Shopify Save/Discard bar and warns you before you leave with unsaved changes; lists you edit one item at a time (devices, courses, shifts, rules, add-ons, events) still save straight away
  • Shared Brand & Per-Location Branding — set your name, color, logo and images once under Settings → General, or give any location its own brand; it's used on the booking, manage-reservation and QR ordering pages and in reservation emails
  • Per-Location Contact Details — a location's address, contact email and phone are now set for each location under Settings → Locations
  • Operating Hours in General — your weekly operating hours are now visible under Settings → General, and online booking uses them at any location with no booking shifts
  • Service Areas in Settings — service areas now live at Settings → Service areas, and the old Service Areas and Reservation Settings links redirect to their new homes
  • Guest Message Wording & Switches — confirmation email wording now lives in the Guest messages editor (wording you already saved carries over automatically), and guest-message notifications are simple on/off switches
  • Settings Refinements — courses now reorder by drag and drop, and the Kitchen Display and Host Display Quick Actions on the home page open Settings → Devices at the right section
  • Venue-Style Booking Page — choose Classic (the default, unchanged) or Venue for each location's booking page, with a photo slideshow of up to 12 photos, About text, and a Google map card that needs the location's address
  • Venue Page Date & Time Picker — a Guests/Date/Time picker (Time shows slots within two hours of the time you pick), a strip of upcoming days with a month calendar, fully booked days greyed out up to 90 days ahead, and a page that opens on the next day with times when today is closed or full
  • Event Pages — every ticketed event now has its own page at /book/<venue>/events/<name> with photos, What's included and Good to know sections, a custom web address and an optional spot in the venue page's Upcoming events list; old event links still work
  • Full-Page Event Editor — events are now edited on a full page with sections for Event details, Photos (up to 12, the first is the cover and link preview), Event page content, Tickets & payment, and Publishing & link; new events stay link-only until you choose to list them on the venue page
  • Events List — a cleaner Events list with a date tile, Live/Draft/Link-only badges, tickets sold (with a progress bar when sales are capped), upcoming and past events listed separately, and an Edit button plus a "…" menu for Guest list, Publish/Unpublish, Copy booking link, Open event page and Delete; events with bookings can't be deleted, so you unpublish them instead
  • Order Ready Alert in Table Service — when the Kitchen Display marks a ticket Ready, a green "Order Ready" badge shows on that table's row and a banner on the table's screen until the kitchen marks it Complete; both screens refresh every 20 seconds, and it works with multiple checks per table and course menus
  • Quick Serve Menu Picker — with more than one active menu, Add Items now shows the menu list first, then only that menu's categories with a Back to Menus button; one active menu still goes straight to categories
  • Move Items on Any Check — in Table Service, Move Items now appears on any check that has items, so a single check can be split by moving items to a new check
  • Course Menus Follow Your Firing Setting — course menus chosen from the course picker in Table Service now follow your Preset Course Menu Firing setting instead of always asking Send All or Course Manually
  • Matching Phone Add Item Layout — the Add Item screen on phones now looks the same in Quick Serve and Table Service
  • Six Languages — the venue booking page, event pages and event editor, the Order Ready alert and the Quick Serve menu picker are available in English, German, French, Spanish, Italian and Dutch
  • New Pricing Plans — four plans priced by size: Counter ($29/month), Table Service ($49), Venue ($79) and Hospitality ($149), each with its own allowance of locations, service areas, kitchen displays, printers and orders per month; tables, staff and menu items are unlimited on every plan, and larger operations (more than 4 locations) can contact us
  • Plan Limits & Order Warnings — locations, service areas, kitchen displays and printers stop at your plan's allowance, with a banner when you reach it; the monthly order allowance is a soft limit, so you're warned as you approach and pass it but orders are never blocked
  • Reservations Add-On — Reservations is now an optional add-on at $20 per location per month, switched on from the Billing page and charged only for locations with online booking on
  • Billing Page Usage — the Billing page now shows your plan and your usage against each limit; existing customers keep their current plan, price and features, including free Reservations, and shops on a free trial have full access during the trial
  • Market Languages — French, Canadian French, Spanish, Italian and Dutch join English and German across the Flip POS admin, the Table Service and Quick Serve POS apps, printed tickets and texts, and guest pages
  • Table Service Table Detail Refresh — the table screen now shows the customer's name as a large heading with their tags beside it and a "View customer notes" link, with the timer in bold and the service details moved up when no customer is attached
  • Host Display Guest Badges — the host stand can now show guest badges such as VIP and Lapsed, plus Shopify customer tags, next to guests in check-ins, reservations and tables
  • No Active Menu Message — when no menu is active, Quick Serve and Table Service now explain what's wrong on the Add Items screen and offer a Refresh Menu button instead of showing a blank screen
September 2026
  • Move Multiple Items Between Checks — in Table Service, multi-select items across a table's checks and move them as a batch to one destination check, or a newly created check, in a single action
  • Add a Note When Adding an Item — in Table Service, attach a note directly on the Add Item screen while adding a new item, instead of adding it afterward
  • Quick Serve Order Modes — switch between Quick Order, Open Orders, and QR Orders from a single mode selector; hold a fired order as an open tab with "Send to Kitchen" and resume it later from Open Orders
  • Layout Designer: Non-Table Objects — add freely resizable walls, host stands, planters, and other floor-plan shapes to a Service Area's layout, and set a custom background color on any table or object
  • Quick Serve Item Notes — add a note directly on the item screen while adding an item, matching Table Service
  • Quick Serve Daily Order Numbers — order numbers now reset to 1 each day instead of counting up indefinitely, and are assigned as soon as an order is started
  • Quick Serve Order History Fixes — fixed duplicate "ghost" draft orders appearing on screen load; corrected the order status badge to read "Paid" instead of the raw status code; "Load Order" now opens the same order detail screen used by Open Orders instead of overwriting the order in progress
  • Menu Management Redesign — restyled the menu list and category/product pages, and consolidated per-item actions (rename, category, variants, course bundle) into a single Edit Item panel; the Manage Variants option is now hidden for single-variant products
  • Menu Category Delete Safety — deleting a category that still has items or subcategories is now blocked until they're moved or removed, instead of silently orphaning them; menu items with order history are archived rather than deleted so past orders and reports stay intact
  • Kitchen Ticket Header Customization — toggle, resize, and drag-reorder every kitchen ticket header field (Table, Time, Covers, Customer, Area, Server), optionally repeat the table number at the bottom of the ticket, and set a configurable top margin for ticket holders that clip the header
  • SMS Notifications Restored — text notifications are back: reservation confirmation and reminder texts, and a Quick Serve "order ready" text to the customer's phone (including manually-entered walk-in customers)
  • Booking Shift Restrictions — restrict an online booking shift to specific service areas, and restrict an upgrade to specific shifts; the public booking page now only offers eligible seating areas and upgrades for the selected time, and skips the seating picker entirely when only one area qualifies
  • Host App Floor Tile Check Totals — an active table's tile on the Host App floor plan now shows guest count and running check total at a glance
  • Settings Page Usability — expanded Settings sections now stay open across navigation instead of resetting, and printer category selection is now a pill-style multi-select
  • Ticketed Events — create one-off ticketed events (a club party, a winemaker dinner) with their own booking link, mixed ticket tiers, and optional or required payment before a booking confirms
  • Reservation Deposits & Add-Ons: Pay to Confirm — require payment before a deposit or paid add-on reservation confirms, with an automatic reminder email and release for unpaid holds; a guest's paid deposit or add-on now carries onto their check automatically once they're seated
  • Host App Upcoming Reservations — browse every upcoming reservation across all dates, or jump straight to a date, from a new "All Reservations" view in the Reservations tab
  • Reservation Auto-Assign Respects Seating Area — auto-assigning a table for a reservation now only looks outside the guest's (or staff's) chosen seating area when no table is free there
  • Kitchen Display: Hide Stale Unstarted Tickets — orders that sit completely untouched in the kitchen for more than 8 hours without a single item started are now automatically hidden from the Kitchen Display
  • Table Service: Manually-Entered Customers Now Sync to Shopify — a customer typed directly on the POS (not searched from Shopify) is now matched or created as a real Shopify customer, so they're properly linked at Shopify POS checkout
August 2026
  • Carry Out / Take Out Designation — mark an individual check or an entire table as Carry Out in Table Service, or an order as Carry Out in Quick Serve; prints "*** CARRY OUT ***" on kitchen tickets and flags the ticket on the Kitchen Display
  • Carry Out & Open Tab Service Areas — configure a Service Area with no floor plan for takeout counters or bar/lounge tabs; staff start a new numbered order under a customer name instead of tapping a table, with an option to auto-mark every order Carry Out
  • Kitchen Ticket Formatting Fix — fixed course headers and the notes footer on printed kitchen tickets sometimes inheriting the wrong text size from a previous item
  • Change Server — reassign an occupied table to a different server from Table Actions, with the change recorded on the order's timeline
  • Tip Write-In Lines — print blank Tip and Total write-in lines on customer checks so guests can hand-write a tip, then key it in as its own tax-exempt line before sending the check to the Shopify POS cart
  • Booking Page Branding & Customization — hide your restaurant name on the public booking page, offer free add-on experiences guests aren't charged for, and customize the "Add an experience" section text and confirmation email greeting
  • Duplicate Reservation Guard — guests booking or modifying a reservation online can no longer book two reservations on the same day using the same email or phone number
  • Printer & Host Display Card Updates — printer and host display connection URLs now show inline on their cards with a one-tap copy button
  • Emailed Check Fix — fixed emailed checks double-listing (and double-summing) items that are part of a course-bundle
July 2026
  • Preset Course Menus via Shopify Bundles — mark a Shopify Bundle as a course menu in Menu Management so servers can fire its components as separate courses in Table Service, all at once or one at a time, with a Settings option for how courses fire
  • SevenRooms Reservation Import — bulk-import existing reservation data when migrating from SevenRooms
  • Combine Tables — merge multiple tables into a single check from the Host App or Table Service
  • Customer-Facing Screens — dedicated customer-facing display added to Table Service
  • Table Service Actions Redesign — reorganized actions screen with order notes broken out into their own view
  • Customer Tags in Table Service — see a linked Shopify customer's tags right on the table screen
  • Unified Currency Display — consistent currency formatting across the entire app
  • Trial Expiration Reminders — automatic email reminder before a free trial ends
June 2026
  • Table Coursing — group Table Service items into courses (Appetizer, Entree, Dessert) with course-based firing to the kitchen
  • Reservation Time Blocks — block one table, several tables, or the whole floor for a time window (private events, maintenance, etc.)
  • Host Display PIN Security — protect host displays with a PIN code
  • Direct IP Printer Connections — new printer connection type for printing over your local network
  • Kitchen Display Sound Alerts — audible notification when new orders arrive on the KDS
  • Admin Table Layout Redesign — full-page floor plan editor in Shopify Admin
May 2026
  • Walk-Up QR Codes — tableless QR ordering for food trucks and counter service; one code per service location
  • Host Displays — dedicated tablet view for hosts with live table status and seating management
  • Quick Serve QR Orders — walk-up QR code orders can now be managed via Quick Serve
  • Settings Redesign — all sections reorganized into a cleaner two-column layout
April 2026
  • Staff Time Clock — track employee shift start and end times directly from the POS
  • Modifier Analytics — see which modifiers are selling and how often
  • Shopify Order Metafields — table number, guest count, service area, and server name written to Shopify orders at payment
  • Order Tracking — full order timeline view replaces Kitchen Activity
  • Shopify Bundle Products — bundle components now appear on kitchen tickets and customer receipts
March 2026
  • Customer Selection — assign a Shopify customer to a table at activation; when items are sent to the POS cart, the customer is automatically linked to checkout for a seamless payment experience
February 2026
  • QR Code Self-Pay — customers can now pay directly from their phone via Shopify Checkout
January 2026
  • Star Micronics CloudPRNT Integration — wireless kitchen printing with Star TSP series receipt printers
November 2025
  • QR Code Self-Ordering — customers scan a table QR code, browse your menu, and order directly from their own device
September 2025
  • Flip POS launched in the Shopify App Store!