Frequently Asked Questions

Yes, but only with an add-on like Flip POS. Native Shopify POS is built for retail checkout — it has no floor plan, no per-table order tracking, and no kitchen display. Flip POS adds all of that directly inside the Shopify POS app you already use.

Not natively. There's no way to build a floor plan, assign servers to tables, or track per-table orders in Shopify POS on its own. Flip POS is the app that adds table management to Shopify POS.

Flip POS. It's the Shopify App Store listing built specifically for full-service and quick-service restaurants — table management, kitchen displays, modifiers, printer routing, and reservations, all running inside Shopify POS.

No. Flip POS is an app that runs inside the existing Shopify POS app on iPad, adding restaurant-specific features on top. You still use Shopify POS for checkout and payment — Flip POS extends it.

No. Flip POS adds full-service dining features to Shopify POS, so your existing Shopify inventory, customers, online store, and payment processing stay exactly as they are.

Table layout, per-table order tracking, course firing, split checks, kitchen display routing, and restaurant-specific modifier logic. Flip POS adds all of these on top of Shopify POS.

Yes, with Flip POS's Table Service extension. You can map your actual dining room into service areas (patio, bar, main dining room) with tables staff can see and assign in real time.

Yes. Flip POS supports multiple simultaneous orders per table, so a large party can split into separate checks ("Check 1", "Check 2") from the start of service.

Yes. Checks can be split evenly by number of ways, or by assigning specific items to specific guests, directly in the Table Service interface.

Yes. Servers can hold items at the table level and send them to the kitchen when ready — for example, firing appetizers immediately and holding entrées until the table is ready for them.

Yes. Entire table orders can be transferred with one tap, and individual items can be moved between tables if a party needs to be reseated or split.

Yes, via email check. Staff send a Shopify Checkout link to the guest's phone, and the guest pays directly — no server needs to bring a payment device back to the table.

Yes. Guests can scan a code at their table to order from their own device. Orders land in Table Service either for staff approval or go straight to the kitchen, depending on how it's configured.

You set a party-size threshold and a percentage in Flip POS settings. When a table's guest count meets or exceeds that threshold, gratuity is calculated and added to the check automatically.

Yes. Flip POS's Quick Serve mode is built for counter ordering — one-tap item selection, instant modifiers, and kitchen tickets — without needing table management turned on at all.

Yes. Modifier groups handle milk type, size, temperature, and flavor shots with required/optional rules, and the kitchen display shows drink prep in real time during a rush.

Yes. Food trucks don't need table management — Quick Serve mode is optimized for speed: fast item entry, automatic kitchen ticket printing, and instant sync to Shopify POS for payment on a mobile card reader.

Yes. Modifier groups support required and optional rules with minimum/maximum selections, and can be assigned per item or per category.

Yes. Flip POS is used by working wineries today to run seated tastings with full table service — opening tables, building tasting orders, and closing checks — directly on Shopify POS.

Yes. Breweries use Flip POS for taproom table management, pour-size modifiers, and flight builders, with a taproom-specific menu kept separate from the retail floor menu.

Yes. Modifier groups handle pour sizes (a 2oz taste, a 5oz glass, a full bottle) and specific selections, and can be attached to any tasting or flight item on the menu.

Yes. Location-specific menus let one Shopify store show a tasting/pour menu at the bar while the retail floor shows packaged bottles — all in the same account.

Yes. Staff can search for a guest's Shopify customer profile from the order screen and see their purchase history and any notes on file before building the order.

Yes. Quick Serve mode runs high-volume event bar service across multiple iPad stations at once, while Table Service handles any seated portion of the event — both reporting into the same Shopify account.

Yes. Flip POS includes a browser-based Kitchen Display System that updates in real time as orders are sent from the POS.

None beyond a device with a web browser — an old iPad, an Android tablet, a laptop, or a monitor. No proprietary kitchen display hardware is required.

Epson printers using Server Direct Print, and Star Micronics printers using CloudPRNT. Multiple printers per location are supported.

Yes. Category-based routing sends specific menu categories to specific printers or kitchen display screens automatically — food to the kitchen, drinks to the bar.

No, not natively. Flip POS adds a reservations system with a visual timeline, so hosts can book, seat, and check in guests from the same POS.

Yes. Flip POS's reservations and host stand tools let staff manage bookings and waitlists and seat guests directly, tying check-in to table assignment.

Yes. Each location gets its own service areas, menus, kitchen displays, and printers, all managed from one Flip POS admin dashboard inside Shopify.

Yes. A lobby bar, a pool restaurant, and in-room dining can each run as their own location — with revenue consolidating into one Shopify reporting view.

Plans start at $25/month for one location. Additional locations are $20/month each. There's a 7-day free trial with full feature access and no credit card required.

Yes — 7 days, full access to every feature, no credit card required to start.

Any iPad running iPadOS 16 or later that already runs Shopify POS. No proprietary terminals or Flip POS-specific hardware are required.

A basic setup — one service area with tables and a single menu — typically takes under 30 minutes. A full setup with multiple areas, menus, kitchen displays, and printers usually takes 1–2 hours.

English and German, detected automatically from the device's language setting.

No. All payments run through Shopify Payments on your existing Shopify POS hardware. Flip POS syncs the finished order to the Shopify POS cart for payment.

Contact Flip POS support directly at support@flip-pos.com or through the contact page for installation, configuration, and troubleshooting help.

Toast and Square for Restaurants are standalone platforms that require replacing Shopify entirely, plus proprietary hardware. Flip POS extends the Shopify POS you already run, on hardware you already own, starting at $25/month.

A standalone system creates a second, disconnected platform — separate inventory, separate customer data, separate reporting. Flip POS keeps everything in one Shopify account instead of splitting your operation in two.

Nothing changes. Your products, customers, online store, gift cards, and analytics stay exactly as they are — Flip POS adds a restaurant service layer on top of the Shopify account you already have.